Executive Course In Workplace Mediation

This course provides participants with the relevant knowledge and practical skills necessary for workplace mediation.

Course Overview

Modern workplaces are complex and comprises of people from diverse backgrounds with different opinions, values and expectations. Conflict Management is therefore critical in order to avoid arguments, disputes, lasting conflicts or even litigation. A certain degree of conflict over technical issues such as what tasks to do and how to do them can be helpful as it injects critical evaluation, potentially leading to improvements but interpersonal tension can easily damage relationships and lead to wider discord and malfunctioning teams.
The Abdulsalami Abubakar Institute for Peace and Sustainable Development Studies created this workplace mediation course to hone participants' skills in bargaining, contract negotiations, and conflict management in the workplace. Participants will learn how to successfully navigate difficult conversations with direct reports, peers, or supervisors where emotions are high and positive outcomes are critical.
This course will be delivered on a modular basis and participants will master the skills needed to critically assess issues from all sides, understand different personal styles, and implement a proven problem-solving approach to find workable resolutions that helps to strengthen relationships and results.

Course Objectives

The overall objective of the course is to equip participants with the relevant knowledge and skills to resolve workplace conflict. However, the specific objectives are as follows:
  • Ability to understand the causes and the nature of conflict at work and how to recognize symptoms and expressions of conflict along with its underlying causes and effects.
  • Develop a range of communication tools and techniques that can be used to guide, challenge and empower parties to understand and resolve their own dispute.
  • Transform dysfunctional and destructive conflict into functional and co-operative dialogue.
  • Consider the relationship between the conflict, power, prejudice and discrimination and to define the role of the mediator in developing an equitable and safe environment for positive dialogue.
  • Recognize and understand the standards of practice which mediators must adhere to before, during and after mediation.

Intended Audience

This course is designed for those working or intending to work in human resource management or private sector organization as well as those interested in these fields. The target audience will be from mid and senior level professionals in the following sectors:
  • Security Sector Organizations
  • Para-Military Organizations
  • Line Ministries, Government Organizations
  • Disaster & Humanitarian Emergencies managers
  • Private Sector Organizations
  • Non-Governmental Organizations.
  • Development Practitioners.
  • Women Organizations.
  • Faith Based Organizations.
  • Trade Unions

Application Deadline

Tuesday, 19th September, 2023

Payment Deadline

Friday, 22nd September, 2023

Course Date

25th - 29th September, 2023

Course Fees

150,000 Naira

Early Birds (10% Discount)

135,000 Naira

Early Birds Closes

Tuesday, 10th September, 2023

For Further Inquiry, please contact the following

08100091193 || 07058777951
Download Course Brochure

Teaching Methodology

This course will be intensely interactive and will be delivered through lectures, seminar presentations, problem solving and simulation sessions, tutorials and field visits. Digital learning materials such as power point presentations will also be used for teaching. Students will be encouraged to use the library facilities locally and those elsewhere that are relevant to the course.

Course Module

The course will be delivered on a modular basis and will comprise of seven (7) overarching modules.


The faculty is drawn from experienced professionals with a sound knowledge base, expertise and skills required to effectively resolve conflict at the workplace.


Abdulsalami Abubakar Institute for Peace and Sustainable Development Studies, David Mark Road, Minna, Niger State, Nigeria.

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Each participant shall be required to pay a course fee of One Hundred and Fifty Thousand Naira (150,000) only. The course is non-residential, and participants are expected to take care of their travel expenses. AAIPSDS will provide participants with tea/coffee and course materials during the training.
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