This course provides the participants with the knowledge and practical skills necessary for strategic leadership and conflict management.
Course Overview
Senior leaders face an unprecedented number of challenges in today's fast-changing world, from an evolving workforce to various forms of conflicts between colleagues and other complex strategic issues. It is pertinent to note that due to the wide range of differences among people, conflicts are bound to happen, but with a well-structured preparedness, leaders can limit the damage, take care of those involved and attempt to limit the impact.
Through this course, leaders will learn how to examine listening skills, strategic verbal and non-verbal communication skills, conflict management skills and how to assemble a conflict management plan likely to yield positive resolutions within teams.
Course Objectives
The overall objective of the course is to equip participants with the appropriate tools, skills and knowledge needed for managing conflict in organizations and businesses. However, the specific objectives are as follows:
- To gain a deep understanding of the concept of leadership and conflict management.
- To introduce students to the many leadership techniques needed for conflict management in the workplace.
- To gain greater insight into personal leadership styles, habits, and disciplines.
- To acquire new tools and experience needed to tackle future leadership challenges.
- To sharpen students’ leadership capacities, such as foresight and critical thinking, and be more agile in decision-making and problem-solving.
Intended Audience
This program is suitable for managers and aspiring managers in small or large organizations, who would start, revitalize, expand, or increase the profitability and sustainability of their business. Also, the course will be useful for leaders at all levels, cadres, and strata of society. This course will satisfy the training needs of any of the following:
- Chief Executives in Public and Private Sector
- Human Resource Managers
- School Proprietors/Principals
- Heads of Tertiary Institutions
- Local Government Council Chairman
- Traditional Rulers
- Chief Executive of Paramilitary Organizations
- Non-Governmental Organizations
- Intergovernmental Organizations
- Community base Organizations
- Faith base Organizations