Short Term Courses

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This course provides participants with the basic knowledge and practical skills for Conflict Management.

- Understand the nature and dynamics of conflicts, including their causes and effects.
- Apply effective communication techniques to de-escalate conflicts and promote understanding.
- Implement conflict resolution frameworks to address conflicts proactively and prevent escalation.
- Develop confidence and competence in managing conflicts in personal, professional, and organizational contexts.

This course provides participants with the knowledge and practical skills for strategic leadership and conflict management.

- Understand the concept of leadership and conflict management.
- Introduce students to the many leadership techniques needed for conflict management in the workplace.
- Gain greater insight into personal leadership styles, habits, and disciplines.
- To acquire new tools and experience needed to tackle future leadership challenges.