This course provides participants with the basic knowledge and practical skills necessary for Conflict Management
Programme Overview
At the end of the training course, participants will be able to identify early warning signals and appropriate responses to prevent the occurrence of such conflicts.
Course Highlights
- Understand the nature and dynamics of conflicts, including their causes and effects.
- Apply effective communication techniques to de-escalate conflicts and promote understanding.
- Implement conflict resolution frameworks to address conflicts proactively and prevent escalation.
- Develop confidence and competence in managing conflicts in personal, professional, and organizational contexts.
Target Audience
This course is ideal for professionals, managers, team leaders, HR professionals, consultants, educators, and anyone interested in enhancing their conflict management skills. Anyone interested in enhancing their conflict management skills individuals involved in fields such as:
- Human resources
- Counseling
- Law
- Social work
- Organizational development